Privacy Policy

1. Introduction

Welcome to CharCounter Pro. This Privacy Policy describes how CharCounter Pro ("we," "us," or "our") collects, uses, and discloses your information when you use our website https://charcounterpro.com (the "Service"). We are fully committed to protecting your privacy and being transparent about our data practices.

Our core privacy principle is simple: we do not store, save, or retain any of the text you input into our character counter tool. Your work remains your own, and its confidentiality is guaranteed when using our Service.

2. Information We Collect

We collect information in a few different ways, all aimed at improving our Service while respecting your privacy.

a. Information You Provide

• Text Input in Tool: As stated above, we DO NOT collect this. All analysis of the text you paste or type into our tool is done locally in your browser (client-side). It is never sent to our servers.
• Communications: When you contact us directly via email or our contact form, we collect the information you provide, such as your name, email address, and the content of your message, in order to respond to your inquiry.

b. Information We Collect Automatically (Usage Data)

Like most websites, we automatically collect certain non-personally identifiable information when you visit our Site. This "Usage Data" helps us understand how our Service is being used so we can improve it. This data includes:

• Log and Device Information: Your IP address (which may be anonymized), browser type and version, operating system, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
• Information from Cookies: We use cookies to collect information about your interaction with our Service. More details on this are provided below.

3. How We Use Your Information

We use the limited information we collect for the following purposes:

• To Provide and Maintain our Service: To ensure our website functions correctly and efficiently.
• To Improve and Analyze our Service: To understand user behavior, identify trends, fix bugs, and enhance the overall user experience.
• To Provide Customer Support: To respond to your questions, comments, and requests.
• To Display Advertisements: To work with advertising partners like Google AdSense to show relevant ads, which allows us to keep our service 100% free.
• For Security and Legal Compliance: To prevent fraud, enforce our terms, and comply with legal obligations.

4. Cookie Policy

Cookies are small data files stored on your device that help a website remember information about your visit. We use cookies for several purposes:

• Necessary Cookies: These are essential for the basic functionality of the Site, such as remembering your theme preference (dark/light mode).
• Analytics Cookies: These help us understand how users interact with our website by collecting and reporting information anonymously (e.g., via Google Analytics). This allows us to see which features are popular and where we can make improvements.
• Advertising Cookies: We and our third-party partners (like Google AdSense) use these cookies to display advertisements that are more relevant to you. These cookies track your Browse habits across websites to show you ads based on your interests.

You can control and manage cookies in various ways. Most browsers allow you to refuse cookies or to alert you when cookies are being sent. Please note that if you block all cookies, some parts of our Service may not function properly.

5. Data Security

The security of your data is important to us. We implement reasonable technical and administrative security measures to protect the information we collect from loss, misuse, and unauthorized access. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Children's Privacy

Our Service is not intended for use by children under the age of 13 (or 16 in the European Union). We do not knowingly collect personally identifiable information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.

7. Links to Other Sites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at policy@charcounterpro.com.