GDPR Policy

This General Data Protection Regulation ("GDPR") Policy outlines how CharCounterPro.com ("we," "us," or "our") processes personal data in compliance with the GDPR (Regulation (EU) 2016/679), which protects the data privacy of individuals within the European Union (EU) and the European Economic Area (EEA).

At CharCounterPro.com, we are committed to upholding the principles of data protection by design and by default. We strive for transparency regarding how we handle your personal data, ensuring that your rights are respected when you use our character and word counter tool and related services.

1. What is GDPR?

The GDPR is a comprehensive data protection law that came into effect on May 25, 2018. It harmonizes data privacy laws across Europe, protecting EU citizens' data privacy and reshaping the way organizations approach data privacy. Even though CharCounterPro.com may be based outside the EU/EEA, if we process personal data of individuals located within the EU/EEA, we are subject to GDPR compliance.

2. Principles of Data Processing

We adhere to the following principles when processing personal data:

• Lawfulness, Fairness, and Transparency: Personal data is processed lawfully, fairly, and in a transparent manner.
• Purpose Limitation: Data is collected for specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes.
• Data Minimization: Data collected is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.
• Accuracy: Personal data is accurate and, where necessary, kept up to date.
• Storage Limitation: Data is kept in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed.
• Integrity and Confidentiality: Data is processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.

3. What Personal Data Do We Collect and Why?

a. Text Input by Users (Crucial Point):

CharCounterPro.com does NOT collect, store, or retain any of the text you input into our character and word counter tool. The entire text analysis process happens in real-time within your web browser. Your inputted text is not transmitted to our servers for storage or analysis, nor is it accessible to us after you close the page or delete the text. Therefore, no personal data from your inputted text is collected or processed by us.

b. Usage Data:

When you visit our Service, we automatically collect certain Usage Data as described in our Privacy Policy. This may include your IP address, browser type, pages visited, time spent, etc.

• Purpose: To understand how users interact with our site, diagnose technical problems, and improve site performance and user experience.
• Legal Basis: Our legitimate interest in maintaining and improving our Service. We process this data in a way that limits direct identification of individuals.

c. Communication Data:

If you contact us via email (e.g., at info@charcounterpro.com, contact@charcounterpro.com, or policy@charcounterpro.com), we will collect the information you provide in your communication.

• Purpose: To respond to your inquiries, provide customer support, and address your feedback.
• Legal Basis: Our legitimate interest in communicating with our users and fulfilling your requests, or for the performance of a contract if your inquiry relates to a service agreement.

d. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies. These may collect certain online identifiers and Browse information.

• Purpose: To ensure the proper functioning of the website, analyze site traffic, and display personalized advertisements (via Google AdSense).
• Legal Basis: For strictly necessary cookies, our legitimate interest in operating the website. For performance, functionality, and advertising cookies, your explicit consent (obtained via a cookie consent mechanism, which we recommend you implement if targeting EU/EEA users).

4. How We Use Your Data (Summary)

We use your data solely for purposes aligned with providing and improving CharCounterPro.com, including:

• Operating and maintaining the Service.
• Analyzing Service usage for improvements.
• Responding to your communications.
• Displaying personalized advertising via Google AdSense.

5. Data Sharing and Disclosure

We only share personal data when necessary and with appropriate safeguards:

• Service Providers: We may share data with third-party vendors who perform services on our behalf (e.g., analytics providers like Google Analytics, if implemented). These providers are contractually obligated to protect your data.
• Advertising Partners (Google AdSense): As a key part of our Service being free, we use Google AdSense. Google AdSense collects and uses data (via cookies and other technologies) to display relevant ads. This data processing is governed by Google's own Privacy Policy. We strongly recommend EU/EEA users provide clear consent for advertising cookies.
• Legal Compliance: We may disclose data if required by law or in response to valid requests by public authorities (e.g., a court order).

6. International Data Transfers

As CharCounterPro.com may operate globally and use services from providers located outside the EU/EEA, your data may be transferred to and processed in countries that may not have the same data protection laws as your home country. We will ensure that appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your personal data during such transfers.

7. Data Security

We implement reasonable technical and organizational measures designed to protect your personal data from unauthorized access, use, alteration, and disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Your Data Protection Rights Under GDPR

If you are located in the EU/EEA, you have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure ("Right to Be Forgotten"): You have the right to request that we erase your personal data, under certain conditions. Given that CharCounterPro.com does not store user-inputted text and collects minimal usage data, the scope of this right will primarily apply to data collected through communications with you.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions, particularly if processing is based on legitimate interests or for direct marketing.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing before the withdrawal.
• The Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in your EU/EEA Member State if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details below. We will respond to your request within one month.

9. Children's Privacy (Under GDPR)

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and become aware that your child has provided us with personal data, please contact us immediately at policy@charcounterpro.com. If we become aware that we have collected personal data from children without parental consent, we will take steps to remove that information from our servers.

10. Changes to This GDPR Policy

We may update our GDPR Policy from time to time. We will notify you of any changes by posting the new GDPR Policy on this page and updating the "Last updated" date. You are advised to review this GDPR Policy periodically for any changes. Changes to this GDPR Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this GDPR Policy, your data protection rights, or how we process your personal data, please contact us:

• Data Protection Officer (DPO) / Privacy Concerns: policy@charcounterpro.com
• General Inquiries: info@charcounterpro.com
• Business Inquiries: contact@charcounterpro.com